umailstudent e-mail service
Frequently Asked Questions



Account Activation & Deactivation
» How do I activate my account?
» How do I get a UCSBnetID?
» I've forgotten my password - how can I get a new one?
» I'd like to change my UCSBnetID. Can I do this?
» How long will my mail be forwarded after my account is closed
» When will my account be closed?
» My U-Mail account is about to expire. Can I get an extension?
» Can you help me with the BARC / GOLD / Housing web sites?

Using Your Account
» Is webmail the only way I can access my account?
» How much mail storage space do I have?
» I've nearly reached my storage limit. What do I do?
» I'm using a mail client to access my U-Mail account, but it's not working quite right. Can you help?
» I'm getting a lot of spam in my account. Is there anything I can do?
» A friend told me they sent me e-mail but I haven't received it. How do I investigate this?
» How do I save the messages in my account to my home computer?
» Is there a limit to the size of a message I can send through U-Mail?
» How do I change my forwarding address?

Using WebAccess
» WebAccess is sometime slow. Is there anything I can do to speed up my mailbox display?
» How do I create a group of email addresses to which I can send message?
» I want to compose a few messages at once. Is there some way to do this?
» How can I sort the messages in my INBOX?
» Is there any way to automate repetive mail management tasks?

this page was last modified October 28 2008