Unfortunately, we cannot notify a sender if they have sent a message containing a virus. Nor can we notify a potential recipient if a message destined for their account contained a virus. As such, it is the responsibility of the sender to maintain anti-virus software on their personal machines and scan their systems for viruses on a regular basis.

Also, if a message you send is quarantined because it's infected we will not be able to retrieve the message for you. Copies of messages you've sent are available in your sent-mail folder.

Note that WebAccess and other webmail systems are not vulnerable to e-mail virus transmission. Target systems are traditionally Windows operating systems using Outlook and Eudora mail clients; if you are using one of these mail programs you must be extra vigilant for viruses.

We hope you find this feature beneficial. Contact the Help Desk if you have any questions about our virus scanning service.