There is currently a bug we are working on where students may see a warning from the Registrar or in Identity Manager that they do not have U-mail. Please ignore these warnings. Every student who activates a UCSB netid gets an account at gmail. You can log into gmail with your netid@ucsb.edu and your UCSB password. A U-mail alias is automatically added to your account and your default email is set to netid@umail.ucsb.edu
Sorry for the inconvenience.
Dear UCSB students,
In a continuing effort to simplify the technology profile here on campus, we are changing the way students log into Microsoft Office 365 products (Word, Excel, Sharepoint, Teams, Powerpoint, etc). If you have previously used your UCSBNetID@Umail.ucsb.edu account to log into Microsoft Office 365 products, you will now use UCSBNetID@ucsb.edu to log in to these products after July 15th, 2021.
If you have downloaded Microsoft Office products and registered them, you will be prompted to reactivate them with the new UCSBNetID@ucsb.edu account.
If you have any issues or questions, please contact help@lsit.ucsb.edu.
Thanks,
UCSB Enterprise Technology Services
Next Thursday, the 21st of November, our U-Mail service platform (based on Microsoft Office 365) will be undergoing an upgrade. The updated platform provides a number of new features, primarily to the WebAccess interface, and addresses a number of long standing feature-requests.
The upgrade process will happen automatically, and we expect there should be no outage in service. If you are signed into U-Mail WebAccess at the time of the upgrade you may be logged out and need to sign-in again.
If have a mobile device (smartphone, tablet, etc.) configured to access their U-Mail account it should continue to work with no change. But if you do have issues, you may need to reconfigure it using the instructions on www.umail.ucsb.edu.
Those that access their U-Mail accounts via an IMAP client such as Thunderbird will unfortunately need to update their settings for it to work after the upgrade. We’ll send a follow-up note to known IMAP users with detailed instructions, but if you have trouble with your account after the 21st please verify your configuration settings with www.umail.ucsb.edu.
If you have any questions about your U-Mail account either before or after this upgrade please contact the Student Support Center at 805-893-5542 or online at www.umail.ucsb.edu/help
We continue to see evidence of e-mail "phishing" scams perpetrated upon U-Mail accountholders. In such scams, messages purportedly sent from UCSB Administration may ask that you reply with your UCSBnetID and Password. Others may ask you to type your password into a Google form or spreadsheet. Some even ask that you download and run identity verification software or risk losing your registration status.
Such messages are fake; you should never respond to any such request. No UCSB organization will ever ask for your UCSBnetID and Password by e-mail, nor will they ask you to download such software.
To ensure the privacy and security of your U-Mail account and other UCSB electronic resources, please delete any such messages without responding. If you believe you may have sent your password in one of this scams, please update your account with a new password by signing-in to the UCSB Identity Manager.
Over the past two weeks U-Mail has suffered from a small number of incidents by which incoming message delivery has been delayed. In each of these incidents, messages have been hung up on our incoming delivery servers for several hours rather than being delivered instantaneously.
The root cause of these issues has been the result of spammers abusing our messaging systems as a result of our customers continually falling prey to password "phishing" scams. We expect to have the issues resolved within the coming days.
As of 5/25/2012 we have implemented measures to resume normal message delivery times and believe this problem to be resolved.
U-Mail suffered an unexpected outage affecting about 20% of our accounts. Service was interrupted at 9:00pm and restored at approximately 9:20pm.
The UCSB Campus Network has a planned service outage from 6:00 - 7:00am on Tuesday 3/27, during this time access to U-Mail will be disrupted.
The UCSB Campus Network suffered an unexpected outage due to a failed piece of network equipment that resulted in blocking access to U-Mail from 7:14 to 8:36am.
